Get Started with Online Banking

What you’ll need

  • Member Number
  • Social Security Number
  • Email Address
  • Phone Number
  • Access to a phone

Step 1

Go to the online banking enrollment page or launch the Mobile Banking app on your mobile device.

Step 2

Enter your six digit member and nine digit Social Security Number, no dashes, no spaces. Create a Username and Password.

Step 3

Log into Online Banking or the Mobile Banking app using your new Username and Password.

Step 4

Set up five security questions and answers.

Step 5

Set up a phone for Identity Verification (Mobile app users can skip to Step 6).

Enter a phone number, phone name and notification method. If SMS was selected, you will receive two text messages; one that verification alerts have been activated and one with the actual four-digit verification code. In Online Banking, enter the code and click Verify.

Step 6

Accept Terms and Conditions and add additional profile information including email and daytime phone.


eStatements

To enroll in eStatements, log into Online Banking. Select the Account tile then click on the Online statements link. Once enrolled, you will no longer receive paper statements in the mail.


Credit Card Online

To view your Hughes credit card online, log into Online Banking and register your card by clicking on the Accounts tab and then click on Credit Card and follow the instructions. You may view your credit card online anytime you are in Online Banking on your computer (not available on the mobile app).