We're Here to Help

We are currently experiencing a high volume of calls. For non-urgent requests, please consider sending us a Secure Email using the form below. To make an appointment at a branch and for updates about our hours and services affected by COVID-19, please visit HughesFCU.org/Coronavirus.

Secure Email Form

Contact us safely and securely. Please allow up to two (2) business days for a response. For immediate attention, call us.

Send Secure Email

Phone Number – Member Contact Center


Please have your Member Number and Phone Access Password handy for immediate service.

Available 9am–5pm (Monday–Thursday) / 9am–6pm (Friday).

Mailing Address

Hughes Federal Credit Union
PO Box 11900
Tucson, AZ 85734-1900

Loan By Phone


Apply for any loan 24 hours a day (non-mortgage loans).

Voice Response System Phone Banking


Conduct financial transactions with your phone day or night.

Voice Response Instructions (PDF)

Application Status

Did you recently apply for an account or loan?

Check Application Status

Fax Numbers

Wetmore Auto Loan Center / Indirect Lending 520-292-9289
Loan Payoffs 520-696-4260
Home Equity Payoffs 520-696-4203
Mortgages 520-696-4203
Loan Records 520-205-5769
Insurance 520-696-4260
Proof of Insurance 866-736-9183

Debit Card Problems

Report Lost or Stolen Debit Card 520-794-8341
888-904-7788 (after hours)
Travel Notice for Debit Card 888-904-7788

Credit Card Problems

Report Lost or Stolen Credit Card 800-449-7728
Travel Notice for Credit Card 866-820-3941