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Here are some commonly asked questions we receive. If you don't find it here, use the Search bar above.
The Hughes routing number is 322174944.
Visit our application status portal to check your application status, upload documents, or submit questions or comments.
You will need the following information to complete an application online or in a branch:
Hughes Federal Credit Union
PO Box 11900
Tucson, AZ 85734
Business hours vary by location. Check the Location Finder to see the hours at a particular Hughes branch.
The Contact Center is available to take your call 8am - 5pm (Monday-Thursday), 8am - 6pm (Friday), and 9am - 1pm (Saturday) at 520-794-9341.
Hughes branches are closed on the following holidays:
Hughes offers several ways to make your car payment. Visit the Make a Payment page for details.
Yes. Notary services are available to Hughes members at no charge. Stop by any Hughes branch during regular business hours. No appointment is necessary to see a notary public; however, if you have several documents to be notarized, we encourage you to schedule an appointment at the branch most convenient to you.
We also offer a 24/7 online notary service. Visit our Online Notary page for more details.
To change your Hughes debit card PIN, bring your card to any Hughes branch during regular business hours and speak with the receptionist, or log in to your online banking account and navigate to myCards.
Use our Location Finder to search for a CO-OP Shared Branch or surcharge-free ATM near you.
Please contact us directly as soon as possible to report fraud.
If you would like to add a new joint owner to your existing membership, you have the following options:
The easiest option is to have all current membership owners come into a branch together to complete the necessary documentation. A Member Service Representative will walk you through the process.
If everyone is not available to visit a branch:
You may come into any of our branches or call and request that the forms be mailed to you.
NOTE: If the joint owner is a co-borrower on an outstanding loan, we may not be able to remove them from the membership.
To set up direct deposit at your work, contact your employer's payroll department and provide the following information:
Hughes Federal Credit Union
PO Box 11900
Tucson, AZ 85734
Routing Number: 322174944
Your account number
Social Security recipients can call the Social Security Administration at 800-772-1213 or visit ssa.gov to have funds deposited directly into their Hughes account.
Yes. Log in to your online banking account, click Accounts > Statements and Documents > Tax Forms and select your current statement. In the drop-down menu at the top, select the tax form.
If you did not t receive your tax forms, it could be for one of the following reasons:
If none of these three reasons apply to your membership, please contact us to request a duplicate tax form. Please have your member number and phone access password available when you call.
Current loan rates are listed on each Loan Product page. See a comprehensive list of rates on our Rates & Fees page.
To find out whether you need a co-signer, please apply online or at a branch, and a loan officer will contact you.
If you have a debit card or ATM card, you can visit an ATM and make your deposit. ATM holds may apply.
To change your due date, you must have made your first loan payment and not changed your due date in the last 12 months. Submit your request by completing a Due Date Change Request Form.
We do offer loan extensions. Click here to submit your request. Once submitted, we will contact you within 7-10 business days to let you know what we can offer.
An unsecured loan is a loan not secured by collateral. Need an unsecured loan? Click here to learn more.
With a debt consolidation loan, you can pay off anything you want to include, personal loans or lines of credit, credit cards, auto loans, medical bills, student loans, etc.
We do not offer Payday Loans, but we do offer Personal Loans. Click here to learn more.
Non-sufficient funds (NSF), sometimes called insufficient funds, describe when you don’t have enough money in your account to cover a transaction.
The drive-thru cash limit is $3,000.
For transfers between your Hughes accounts, there are no limits. For External Transfers to/from another financial institution, there are limits based on previous activity and the history of your account.
The maximum limit for Overdrawn Protection is the available balance in your Main Share Savings, Daily Savings, and Line of Credit.
Unfortunately, we do not support Chime. You would need to contact them for questions. We do, however, offer services through Zelle.
Hughes does not send or receive Western Union services.
Please contact us during normal business hours, and we can review your account to cancel your automatic payments.
Risk-based lending involves setting a tiered pricing structure that assigns loan rates to individuals based on their credit risk. Hughes is not a risk-based lender. All members receive the same interest rates on certain loans.
No, we do not offer any commercial loans at this time.
You will receive your welcome package for your loan within 30 days of funding. If you have not received your information, please contact us during normal business hours, and we can email or mail it to you.
To stop an ACH payment, please contact us. Please note that there is a fee to place a stop payment.
We do not currently offer Business Memberships for Limited Liability Corporations (LLCs).
We do not currently exchange foreign currency.
Coin counting machines are available at all branch locations. Hughes members are charged a 5% fee deducted from the total coin amount processed. For Shared Branching members, the fee is 10%. Users must be a Hughes member or a part of the Shared Branch Network to access this service.
We do not currently offer Visa gift cards.
Night drop boxes are available at the following Hughes branch locations: Hermans, Pantano, Speedway, Wetmore, and Vail. Our Cortaro and Thornydale branches do not have night drop boxes available at this time.
We do offer Medallion Stamps to our members. Please make an appointment.
We no longer offer money orders, but we do offer cashier's checks.
Any changes to beneficiaries require a signature. Please visit a branch or call us at 520-794-8341 so we can assist with completing the applicable forms, or send us a secure email by logging in to your account online.
We offer sole proprietorship savings and checking accounts. To get started, please visit any of our convenient branches or contact us at 520-794-8341.
Yes, your application is secure. Your information is encrypted and protected using industry-standard security measures.