Your Statement Has a New Look

We’ve redesigned your statement to make it easier to follow:

  • Accounts Listed by Account Type & Account Number: Each account (Savings, Checking, Money Market, Daily Savings, Line of Credit, etc.) now shows its Account Type and Account Number.
  • Clear Account Summaries: Each account section shows the previous balance, the new balance, and for loans, the payment due date and the next payment amount.
  • Organized Transaction History: Transactions are grouped by account, with summaries and fees listed clearly.
  • At-a-Glance Summary: Your overall account summary appears on the last page.

Key Information for Members

Our system upgrade is complete! You're all set to continue enjoying the secure, reliable, and convenient experience you count on from Hughes. While most things remain the same, we have a few updates to share with you.

To help, we've created a guide that explains:

  • An overview of services available to you - in branch and online
  • Accessing your accounts
  • How your new account number(s) look

View the After the System Upgrade: Key Information for Members Guide.

 

Frequently Asked Questions

Upgrade - Why are we upgrading?

 
  • Seamless Member Experience - We strive to provide a consistent experience across branches and digital channels, ensuring members can access their accounts and perform transactions from anywhere.
  • Efficiency and Productivity - Our goal is to streamline operations, reduce manual processes, and improve overall efficiency.
  • Compliance - Improve our ability to meet regulatory requirements and manage compliance-related risks.
  • Security - Implement enhanced, robust security measures to protect member data and prevent fraud.

After the System Upgrade Guide

Click here for a printable PDF of the After the System Upgrade Guide.

Mobile Banking

To access your Hughes FCU Digital Banking App, please update to the latest version in your app store.

What Hasn't Changed

  • Your money remains safe and secure
  • Online and mobile access continue
  • Debit/credit cards continue to work as usual
  • Our team is here to help whenever you need

We're Here for You

We know changes can bring questions, but you can count on us. Most of your everyday experience remains the same. We created the After the System Upgrade guide to walk you through the updates.

Fraud Prevention

Please remember that before, during and after our System Upgrade, an employee of Hughes Federal Credit Union will NEVER call you and ask you to give them any of the following information: account number, Social Security number, date of birth, online banking username or password, debit or credit card number, or PIN.

System Upgrade Guide

Click here for a printable PDF of the System Upgrade Guide.