Due to a repaving project at our Wetmore branch, our drive-thru lanes will be unavailable on April 25 & ATMs will be unavailable April 26. Please drive carefully and follow all posted signs and directions in the parking lot. We appreciate your patience.
Member Contact Center
Our Member Contact Center will only operate during normal business hours while we upgrade our system to enhance our members' overall experience. For Member Contact Center hours, visit HughesFCU.org/Contact.
The upcoming main navigation can be gotten through utilizing the tab key. Any buttons that open a sub navigation can be triggered by the space or enter key.
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter
and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Enjoy a better banking experience on our free mobile app.
We’ve redesigned your statement to make it easier to follow:
Accounts Listed by Account Type & Account Number: Each account (Savings, Checking, Money Market, Daily Savings, Line of Credit, etc.) now shows its Account Type and Account Number.
Clear Account Summaries: Each account section shows the previous balance, the new balance, and for loans, the payment due date and the next payment amount.
Organized Transaction History: Transactions are grouped by account, with summaries and fees listed clearly.
At-a-Glance Summary: Your overall account summary appears on the last page.
Key Information for Members
Our system upgrade is complete! You're all set to continue enjoying the secure, reliable, and convenient experience you count on from Hughes. While most things remain the same, we have a few updates to share with you.
To help, we've created a guide that explains:
An overview of services available to you - in branch and online
A core system is the software foundation that acts as the central nervous system connecting all branches and digital channels into a single entity, ensuring seamless member experiences and compliance, and it powers all credit union's operations to include:
Account Management - Handles accounts including opening, closing, and maintaining them.
Transaction Processing - Processes daily banking transactions including deposits, withdrawals, and transfers.
Loan Management - Manages loan applications, processing, and payments.
Risk Management - Includes features for fraud prevention, credit risk assessment, and compliance with regulations.
Financial Accounting - Manages the credit union's general ledger and financial reporting.
Seamless Member Experience - We strive to provide a consistent experience across branches and digital channels, ensuring members can access their accounts and perform transactions from anywhere.
Efficiency and Productivity - Our goal is to streamline operations, reduce manual processes, and improve overall efficiency.
Compliance - Improve our ability to meet regulatory requirements and manage compliance-related risks.
Security - Implement enhanced, robust security measures to protect member data and prevent fraud.
As a Hughes member, you will experience faster transactions, improved features for online and mobile banking, and a more personalized banking experience.
After the System Upgrade Guide
Click here for a printable PDF of the After the System Upgrade Guide.
Mobile Banking
To access your Hughes FCU Digital Banking App, please update to the latest version in your app store.
What Hasn't Changed
Your money remains safe and secure
Online and mobile access continue
Debit/credit cards continue to work as usual
Our team is here to help whenever you need
We're Here for You
We know changes can bring questions, but you can count on us. Most of your everyday experience remains the same. We created the After the System Upgrade guide to walk you through the updates.
Fraud Prevention
Please remember that before, during and after our System Upgrade, an employee of Hughes Federal Credit Union will NEVER call you and ask you to give them any of the following information: account number, Social Security number, date of birth, online banking username or password, debit or credit card number, or PIN.
System Upgrade Guide
Click here for a printable PDF of the System Upgrade Guide.
