Find what you're looking for.

Here are some commonly asked questions we receive. If you don't find it here, use the Search bar above.

How do I remove a joint owner from my account?

The easiest option is to have all current membership owners come into a branch together to complete the necessary documentation. A member service representative will walk you through the process.

If everyone isn't available to visit a branch:

  • The joint owner needs to complete a Disclaimer to Remove Joint Owner form and give it to the primary member. This must be notarized if not signed in a branch.
  • The primary member needs to complete a new Application for Membership form with all remaining joint owners. This also must be notarized if not signed in a branch.
  • The primary member will need to submit both forms along with valid, government-issued identification to the Member Services Department for processing.

You may come into any of our branches or call and request that the forms be mailed to you.

NOTE: If the joint owner is a co-borrower on an outstanding loan, we may not be able to remove them from the membership.