Digital Banking FAQs

Here are some commonly asked questions we receive. Visit HughesFCU.org/Digital for more information.

General FAQs

How do I expedite a payment?

Expedited payments are sent with 2-day delivery. There is a $30 expedited payment fee. To send an expedited payment, use the following steps:

  • Log in to online or mobile banking.
  • Navigate to the "PayBills" page.
  • Click on "Manage Billers".
  • Expedited payments are only accessible through this option.
  • Click "Pay" on a biller that is not set up as electronic.
  • You can determine whether the biller is electronic by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
  • Select the Hughes account from which funds will be sent, then click "Pay Date & Amount."
  • Enter the amount to pay in the "Amount to Pay" field.
  • Select "Expedited Payment" from "When to Pay".
  • Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
  • Click on "Notifications" and select desired options.
  • Click "Payment Confirmation," then "Submit Payment."
NOTE: Expedited payments cannot be used for payees or billers with a PO Box address.

Mobile App FAQs

How do I expedite a payment?

Expedited payments are sent with 2-day delivery. There is a $30 expedited payment fee. To send an expedited payment, use the following steps:

  • Log in to online or mobile banking.
  • Navigate to the "PayBills" page.
  • Click on "Manage Billers".
  • Expedited payments are only accessible through this option.
  • Click "Pay" on a biller that is not set up as electronic.
  • You can determine whether the biller is electronic by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
  • Select the Hughes account from which funds will be sent, then click "Pay Date & Amount."
  • Enter the amount to pay in the "Amount to Pay" field.
  • Select "Expedited Payment" from "When to Pay".
  • Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
  • Click on "Notifications" and select desired options.
  • Click "Payment Confirmation," then "Submit Payment."
NOTE: Expedited payments cannot be used for payees or billers with a PO Box address.

myCards FAQs

How do I expedite a payment?

Expedited payments are sent with 2-day delivery. There is a $30 expedited payment fee. To send an expedited payment, use the following steps:

  • Log in to online or mobile banking.
  • Navigate to the "PayBills" page.
  • Click on "Manage Billers".
  • Expedited payments are only accessible through this option.
  • Click "Pay" on a biller that is not set up as electronic.
  • You can determine whether the biller is electronic by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
  • Select the Hughes account from which funds will be sent, then click "Pay Date & Amount."
  • Enter the amount to pay in the "Amount to Pay" field.
  • Select "Expedited Payment" from "When to Pay".
  • Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
  • Click on "Notifications" and select desired options.
  • Click "Payment Confirmation," then "Submit Payment."
NOTE: Expedited payments cannot be used for payees or billers with a PO Box address.

Bill Pay FAQs

How do I expedite a payment?

Expedited payments are sent with 2-day delivery. There is a $30 expedited payment fee. To send an expedited payment, use the following steps:

  • Log in to online or mobile banking.
  • Navigate to the "PayBills" page.
  • Click on "Manage Billers".
  • Expedited payments are only accessible through this option.
  • Click "Pay" on a biller that is not set up as electronic.
  • You can determine whether the biller is electronic by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
  • Select the Hughes account from which funds will be sent, then click "Pay Date & Amount."
  • Enter the amount to pay in the "Amount to Pay" field.
  • Select "Expedited Payment" from "When to Pay".
  • Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
  • Click on "Notifications" and select desired options.
  • Click "Payment Confirmation," then "Submit Payment."
NOTE: Expedited payments cannot be used for payees or billers with a PO Box address.

Zelle FAQs

How do I expedite a payment?

Expedited payments are sent with 2-day delivery. There is a $30 expedited payment fee. To send an expedited payment, use the following steps:

  • Log in to online or mobile banking.
  • Navigate to the "PayBills" page.
  • Click on "Manage Billers".
  • Expedited payments are only accessible through this option.
  • Click "Pay" on a biller that is not set up as electronic.
  • You can determine whether the biller is electronic by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
  • Select the Hughes account from which funds will be sent, then click "Pay Date & Amount."
  • Enter the amount to pay in the "Amount to Pay" field.
  • Select "Expedited Payment" from "When to Pay".
  • Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
  • Click on "Notifications" and select desired options.
  • Click "Payment Confirmation," then "Submit Payment."
NOTE: Expedited payments cannot be used for payees or billers with a PO Box address.

myHUB FAQs

How do I expedite a payment?

Expedited payments are sent with 2-day delivery. There is a $30 expedited payment fee. To send an expedited payment, use the following steps:

  • Log in to online or mobile banking.
  • Navigate to the "PayBills" page.
  • Click on "Manage Billers".
  • Expedited payments are only accessible through this option.
  • Click "Pay" on a biller that is not set up as electronic.
  • You can determine whether the biller is electronic by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
  • Select the Hughes account from which funds will be sent, then click "Pay Date & Amount."
  • Enter the amount to pay in the "Amount to Pay" field.
  • Select "Expedited Payment" from "When to Pay".
  • Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
  • Click on "Notifications" and select desired options.
  • Click "Payment Confirmation," then "Submit Payment."
NOTE: Expedited payments cannot be used for payees or billers with a PO Box address.