Digital Banking FAQs

Here are some commonly asked questions we receive. If you don't find it here, use the Search bar above.

How do I add external/other accounts

On Mobile – Click on View All Accounts, then click on the “+” icon to start adding external accounts. 

On Desktop – On your Dashboard, click Add Account. 

You can search for a financial institution using the search bar. Click on the most popular options shown. You’ll be asked to enter your username and password for that institution.* Follow the authentication prompts that may include text message, email or security question authentications in order to verify who you are. Once your account has been verified, you will see the account appear with your other Hughes and non-Hughes accounts.