Digital Banking FAQs

Here are some commonly asked questions we receive. Visit HughesFCU.org/Digital for more information.

General FAQs

How can I turn my card on or off?

To turn a card off:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is ON".
  • Confirm that you wish to turn the card off.

  • You have turned the card off.

To turn a card on:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is OFF".
  • Confirm that you wish to turn the card on.
  • You have turned the card on.

Mobile App FAQs

How can I turn my card on or off?

To turn a card off:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is ON".
  • Confirm that you wish to turn the card off.

  • You have turned the card off.

To turn a card on:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is OFF".
  • Confirm that you wish to turn the card on.
  • You have turned the card on.

myCards FAQs

How can I turn my card on or off?

To turn a card off:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is ON".
  • Confirm that you wish to turn the card off.

  • You have turned the card off.

To turn a card on:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is OFF".
  • Confirm that you wish to turn the card on.
  • You have turned the card on.

Bill Pay FAQs

How can I turn my card on or off?

To turn a card off:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is ON".
  • Confirm that you wish to turn the card off.

  • You have turned the card off.

To turn a card on:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is OFF".
  • Confirm that you wish to turn the card on.
  • You have turned the card on.

Zelle FAQs

How can I turn my card on or off?

To turn a card off:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is ON".
  • Confirm that you wish to turn the card off.

  • You have turned the card off.

To turn a card on:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is OFF".
  • Confirm that you wish to turn the card on.
  • You have turned the card on.

myHUB FAQs

How can I turn my card on or off?

To turn a card off:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is ON".
  • Confirm that you wish to turn the card off.

  • You have turned the card off.

To turn a card on:

  • Log in to the Hughes mobile app or Online Banking site and navigate to myCards.
  • Select the card you wish to turn off and tap the toggle next to "Card is OFF".
  • Confirm that you wish to turn the card on.
  • You have turned the card on.