Digital Banking FAQs

Here are some commonly asked questions we receive. If you don't find it here, use the Search bar above.

Do I need to create a new user account?

Do not register as a new user if you already have Hughes online banking. Sign in with your existing username and password and you will be guided through the upgrade process. If you have forgotten your username and password, click on "Forgot Password" to recover it.

Only create a new user account if you enrolling in online and mobile banking for the first time.