Phone Number – 24/7 Call Center
800-253-8245 Outside Tucson
Please have your member number and Phone Access password handy for immediate service.
Hughes Federal Credit Union
PO Box 11900
Tucson, AZ 85734-1900
Reach us through our secure email form. Please allow up to two (2) business days for a response. For immediate attention call or stop by your local branch.
Credit or Debit Card Problems
Report Lost or Stolen CREDIT Card
Report Lost or Stolen DEBIT Card
520-794-8341 or 888-904-7788 after hours
Please contact us before you travel or go on a trip. Notifying us ahead of time is helpful to identify suspicious transactions and protect from possible fraud. If you encounter problems using your card while traveling or in town, call the customer service number on the back of your card, or the number below, for assistance after hours.
eChat with a Hughes representative 9:30am-4pm, M-F, excluding holidays. To access eChat, log in to Online Banking on your computer or tablet and look for the Live Chat link at the top right corner of the screen.
|Wetmore Auto Loan Center / Indirect Lending
|Home Equity Payoffs
|Proof of Insurance
24-Hour Voice Response Phone System
Conduct financial transactions 24/7 with your voice and touch-tone phone. You will need your member number and Voice Response PIN (initially the last 4 digits of your SSN).
520-205-5555 (Press 1 for English or 2 for Spanish)
Complete Voice Response System instruction >
PayFast – Loan Payment Service
Make a payment online or toll-free from a checking account at another financial institution ($5 expedited payment fee). Get complete details about PayFast.
Use PayFast Now >