Contact Us

Contact Us

Phone Number – 24/7 Call Center

520-794-8341 Local
800-253-8245 Outside Tucson

Please have your member number and Phone Access password handy for immediate service.

Mailing Address

Hughes Federal Credit Union
PO Box 11900
Tucson, AZ 85734-1900

Secure Email

Reach us through our secure email form. Please allow up to two (2) business days for a response. For immediate attention call or stop by your local branch.

Credit or Debit Card Problems

Report Lost or Stolen CREDIT Card


Report Lost or Stolen DEBIT Card

520-794-8341 or 888-904-7788 after hours


Please contact us before you travel or go on a trip. Notifying us ahead of time is helpful to identify suspicious transactions and protect from possible fraud. If you encounter problems using your card while traveling or in town, call the customer service number on the back of your card, or the number below, for assistance after hours.

866-820-3941 Credit
888-904-7788 Debit


eChat with a Hughes representative 9:30am-4pm, M-F, excluding holidays. To access eChat, log in to Online Banking on your computer or tablet and look for the Live Chat link at the top right corner of the screen.

Fax Numbers

DepartmentFax #
Wetmore Auto Loan Center / Indirect Lending 520-292-9289
Loan Payoffs 520-806-3136
Home Equity Payoffs 520-205-5839
Mortgages 520-696-4203
Loan Records 520-806-3132
Insurance 520-806-3132
Proof of Insurance 877-320-4395 (State National, Attn: Insurance Dept.)

24-Hour Voice Response Phone System

Conduct financial transactions 24/7 with your voice and touch-tone phone. You will need your member number and Voice Response PIN (initially the last 4 digits of your SSN).

520-205-5555 (Press 1 for English or 2 for Spanish)

Complete Voice Response System instruction >

PayFast – Loan Payment Service

Make a payment online or toll-free from a checking account at another financial institution ($5 expedited payment fee). Get complete details about PayFast.

Use PayFast Now >

Back to Top