Updated March 19, 2020, 3:15 PM MST
For the health and safety of our members, employees and our community we are acting in accordance with the guidelines from federal, state and local authorities to do our part to slow the spread of COVID-19. By modifying our operations, we can minimize
crowds and create an environment that can better accommodate social distancing while also serving our members’ financial needs.
We have extended our drive-thru hours for teller services such as deposits (cash and check) and cash withdrawals, and loan payments.
To schedule a branch appointment, please call the number listed next to your branch or use online appointment form . Services by appointment include:
Please bring valid picture ID to your appointment. Visits are limited to the member only.
Please Note: No Shared Branching or coin machines services at this time.
Updated March 13, 2020, 12:17 PM MST
During this time of uncertainty surrounding the spread of COVID-19, we wanted to reassure you that we are taking extra precautions to keep Hughes Federal Credit Union staff and members healthy. We’ve implemented enhanced cleaning and other procedures in our branches to minimize the risk of person-to-person transmission of the virus. Employees have been instructed to stay home and seek medical attention if they are not feeling well, wash their hands often, and sanitize their area regularly. We have also asked our employees to avoid physical contact with members such as handshakes, but you can continue to expect to be greeted with a warm smile. Our branches, operational support teams, and remote channels remain open to serve you without interruption.
The Centers For Disease Control and Prevention (CDC) is advising the public to stay home when sick, and avoid close contact with people who are sick. For these reasons, if you are not feeling well or feel the need to avoid public places, please use one of our branch drive-thrus instead of the lobby. If you’re not sick, you can avoid potential contact with people who may be sick by considering alternatives to visiting our branches at this time:
We will closely monitor the situation and do all we can to protect our members and employees, while providing you with access to financial services you need. Please continue to check your emails from us and visit this page for the latest updates.Thank you for your patience and trust in Hughes Federal Credit Union. Please know we are thinking of you and your families and will support you through these challenging times. Our staff is ready to provide financial guidance or arrangements should you or your family be impacted by COVID-19.
During the past 68 years, Hughes Federal Credit Union has been with our members through national crises and local tragedies. Our members along with our employees are our top priority. Please check back here for updates (HughesFCU.org/Coronavirus).
If facing hardship, you can request a loan extension for:
Many of your most common transactions – check deposits, cash withdrawals, balance inquiries and paying bills can be done conveniently without visiting a branch.
Surcharge-free ATM access is available as noted at the branches above or at CO-OP locations for deposits (cash and check) and cash
Representatives are also available in our Members Contact Center to assist you during regular business hours
24/7 telephone service is also available. Please have your member number and phone access code handy.
Apply for a loan 24-hours a day (non-mortgage loans): 888-304-6855
Conduct financial transactions with your phone day or night: 520-205-5555
Available at all branches, with the exception of the Voyager Branch.
Members can get cash back when shopping with a debit card at most retail locations.
The Hughes Federal Credit Union Annual Meeting originally scheduled for April 18 has been postponed and will be rescheduled at a later date.
During times of distress, criminals use fear to take advantage of unsuspecting victims. The Federal Trade Commission has provided valuable steps to keep scammers at bay.
You accounts are federally insured by the National Credit Union Administration (NCUA) up to $250,000. IRAs are insured up to an additional $250,000.