Account Services Rep II

  • Tucson , AZ
  • $13.00 - $16.25 /hr
  • 1yr Minimum Experience
  • Responsible for processing of various operational activities, including but not limited to:  share draft processing, view drafts written for $10,000 or more, return deposit items, HSA accounts, loan insurance life claims, IRA accounts, term share accounts, death claims, check orders, charge off accounts, negative accounts, overdraft privilege, loan pay off requests, stop payments, check copy requests, levies, garnishments, dormant account maintenance and resolution on all services/products offered by the Credit Union.
  • Responsible for proper maintenance of various general ledger accounts and record keeping as required.
  • Prepares or assists in the preparation of assigned reports.                                  
  • Evaluation and determination of efficient methods of dispute resolution.            
  • Performs other related duties as assigned.  

Expectations:

  1. To provide timely, accurate, professional administrative support.
  2. To maintain confidentiality with Credit Union information.
  3. To maintain a professional work environment and businesslike appearance.
  4. To assist the department in achieving an above average internal service survey score.
  5. To meet or exceed operational objectives with respect to sales and service.
  6. Meet assigned service standards.

Administrative Asst, Executive

  • Tucson , AZ
  • $28.82 - $36.00 /hr
  • 2yr Minimum Experience

40%     Provides confidential administrative support to the President.  Composes letters and memoranda from dictation, verbal direction or from knowledge of organization policy or procedures;  edits written communications from word processing documents.  Coordinates Credit Union meetings and makes related travel arrangements for the President, Board and other staff within the credit union.

20%     Manage building facility needs and coordinate equipment maintenance and outside vendor sales of supplies and services for credit union. Purchase of office equipment and supplies.

15%     Screen incoming mail, telephone calls, publications, and other correspondence. Maintain daily appointment calendar for President.

20%    Prepares or assists in the preparation of assigned reports. Provide administrative support to President in preparation of Annual Meeting, Budget, and Strategic Planning functions. Maintain and keep current Credit Union Board Policies, Board Package, Board Minutes, and supporting documentation.

   5%    Collects and prepares information for the President's use in discussions and meetings with Board of Directors, other credit union managers, employees and    outside individuals.

Collections Representative

  • Tucson , AZ
  • $14.40 - $18.00 /hr
  • Contact past due members by phone and mail. 
  • Take appropriate action to resolve the delinquency. 
  • Provide the highest level of professional member service.
  • Basic understanding of bankruptcies, repossessions, legal actions, foreclosures, loan extension/modifications, and collateral protection.
  • Maintain accurate documentation of collection efforts.
  • Inform management of any collection matters that cannot be resolved.
  • Any other duties assigned

 

Member Contact Specialist

  • Tucson , AZ
  • $14.00 - $14.00 /hr

 

Major Duties and Responsibilities     

 

  • Responsible for answering all incoming calls with prompt and professional service to members including, determination of needs, and forwards calls to appropriate department in a professional manner.
  • Processes all phone transfer and check withdrawal requests.
  • Provides general needs by phone and mail. Answers inquiries on member accounts. Balance and process ATM transactions as assigned.
  • Identifies cross-sell opportunities and cross-sells services to members.                     
  • Input and balance daily transactions including closing assignments.                     
  • Responsible for all phases of US and interoffice mail, including pick up, postmark, drop off, and sorting and distribution to appropriate personnel/departments. Logs, prepares, disburses and processes all incoming mail.

 

Network Engineer

  • Tucson , AZ
  • $0.00 - $0.00 /hr
  • 5yr Minimum Experience

The Network Engineer is responsible for assisting in the development and maintenance of network infrastructure and communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Monitors communication networks, servers, security tools and operating systems to ensure maximum performance in a high traffic environment.  This position will work alongside the IT support teams to ensure system integrity and availability and security. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

This position requires excellent communication, technical and project management skills.  This position will support the goals and objectives of the IT department by assisting HFCU and IT employees, as well as, all impacted departments.